Add an unsuccessful step

Unsuccessful steps in a Pathway create a 'branch' that allows you to map alternative learning tasks for users. This is a way to ensure timely, data-driven intervention when it is required.

Note: A step can only be determined as 'unsuccessful' if it is a checklist step and has a pass/fail score set, or it is any other type of Pathway step and it has an expiry set (i.e. an 'expired' status determines that the step is 'unsuccessful').

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Step 1: Click on the Pathway step from which you want to branch subsequent steps.

Step 2: Click on the round + button at the bottom of selected step.

Step 3: Choose Unsuccessful in the dropdown menu.

Step 4: Click Add a Step.

Step 5: Choose the step type and add the following step as normal.

The video below shows this process in action.

Related articles:

• Pass/fail settings for checklists
• Task status: explained

Article ID: xapimedA_20200401_3